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Employee Story

James

Client Engagement Manager/Business Analysts

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A typical day at work

There isn’t a typical day, but all my tasks meet 2 main goals: ensuring that my clients’ needs are met and that Expleo continues to provide the high-quality service we want to be famous for. Tasks could include.

  • Client Management: Working with a client to scope out a piece of work that they want to do
  • Team Management: Helping a team member who is struggling with something in their home life”

3 questions to sum up

#1
Why did you choose to join Expleo as a Client Engagement Manager?

I joined as a Business Analyst and it was clear from the start that the company wanted to learn from the experiences of new hires. Each individual here is recognised for the contribution that they bring.

#2
What do you like the most about client engagement and business analysis?

Logging off knowing that I made a difference in someone’s life.

#3
Which Expleo projects/initiatives you worked on at Expleo are you the most proud of?

My career highlight is relatively recent. We scaled the services for one of my clients from 12 consultants to over 100 consultants within 6 months. This was a real challenge and it was great to be able to pull the different parts of our organisation together and build an engine that supported this phenomenal growth

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Be Yourself

Providing an inclusive, accessible environment, where all employees feel valued and supported. We want you to be the best version of yourself and we will support you in building a workplace that reflects the diversity of the communities in which we live, and an environment to reach your full potential.

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Robert Matthews

What is your name and your role and how long have you been working at Expleo?

This year I’m celebrating my 12th year at Expleo. I started my career at Expleo as a Quality Auditor contractor, and then was offered a Staff position in the Life Cycle Management team, where I became a Deputy Team Lead, after which there was another promotion opportunity to an Engineering Manager, and later I was able to join our Marine division where I currently work.

Where and how long did you serve in the armed forces?

I served in the Air Force just shy of 25 years. I started my career as an Aero Engines Mechanic. My first posting was at Brize Norton working on VC 10s, Tri Stars & Hercules Aircraft. Then I went on to a technician’s course and became a Junior Technician, and then progressed into a leadership position as a Sergeant. I left the Air Force as a Senior Non-commissioned Officer.  

Robert Mathews
Rob in 2022 post remembrance parade in his local village. Remembrance day is very important to serving and veterans of the forces as it gives a chance to honor those who have given the ultimate sacrifice in serving their country

What challenges did you have after leaving the Armed Forces?

My main challenge was worrying about Job Security. My manager was very supportive when I was still a contractor at Expleo and he transferred me over from contractor to permanent staff. I remember the conversation I had with him about the opportunities for secure job security and promotion.

And he said: “At Expleo, opportunities are out there for you, so go and get them”. And he was right, there are plenty of opportunities at Expleo. You just have to seize them. And every time I saw an opportunity at Expleo, I just went for it. 

I transferred a lot of my skills over to Expleo. For instance, the aircraft and engine experience, experience in fault diagnosis, and more in-depth engineering project management and of course my leadership & Management Skills 

How did Expleo help you to transition into your civilian job?

I found it quite an easy transition, as there were a lot of ex-forces colleagues within Expleo when I joined, some of which I knew already. For those that didn’t have a military background they were equally as welcoming.

How do you feel Expleo allows you to use your expertise you gained during your service?

Expleo gave me the freedom to use my transferable skills that I gained in the Air Force. My manager and colleagues had an open mindset for my ideas. I could bring those ideas into the office and illustrate how they could be implemented within a business setting They very much welcomed my ideas about improvements, and there is always an open environment for sharing ideas and previous knowledge. I also completed an Expleo Leadership Management course, which differed to the one I had in the Air Force. Combining the two gave me a much more rounded leadership and management mindset.

How do you connect with other members of the Armed Forces Community at Expleo?

I participate in careers transition workshops supporting recruiters. When Ex-Forces are looking for a new career, I attend the workshops chatting to the Armed Forces community sharing my experience and what I have learned.

What advice would you give to other members of the Armed Forces Community who are planning to join Expleo?

Expleo has many different opportunities, whether it be leadership management, various jobs in engineering, project management etc. Don’t think that you don’t have the skill set to join Expleo. It is within you; you do have those skills and Expleo can bring out these skills in people.

To find out about exciting opportunities available, please complete the form below and attach your CV for consideration. If you do not see the country you are looking for in the list below, go back to the Home page and select the relevant country.